Return & Exchange Policy
Dry fruits are natural, consumable products — and we maintain the highest quality standards. However, if you receive a product that is damaged, defective, or incorrect, please notify us within 48 hours of delivery with clear photographs and your order details.
To be eligible for a return, the product must be unused, unopened, and in its original packaging. Once we receive and inspect the returned item, we will process either a replacement or store credit as applicable.
Please note:
- Orders once placed cannot be canceled, as we begin processing immediately to maintain product freshness.
- Returns are accepted only within 14 days of delivery.
- Opened or partially consumed packs cannot be returned for hygiene and safety reasons.
For return assistance, please email: customercare@eatroyally.com
We are here to ensure your experience is smooth, fair, and satisfactory.